RETURNS & REFUNDS POLICY

Customer satisfaction matters to HAULTRIX TRUCK PARTS. Please review our return and refund guidelines.

1. Return Requests

Customers who wish to return an item should contact us before sending anything back. Return eligibility will be reviewed according to the product, order details and applicable consumer laws.

2. Damaged or Incorrect Items

If an item arrives damaged or differs from the confirmed order, contact us promptly. Include your order information and clear photographs of the item and packaging.

3. Product Compatibility

Customers should confirm truck make, model, year and part compatibility before purchasing. Contact us for assistance with identification.

4. Return Condition

Returned products may be required to be unused and in their original condition and packaging, subject to applicable law and the circumstances of the return.

5. Refunds

Approved refunds will be handled using the original payment method where possible. Processing times depend on the payment provider.

6. Return Shipping

Return shipping arrangements and responsibility for return costs will be communicated when a return request is reviewed.

7. Contact Us

Email: support@haultrixtruckparts.com

Phone: +1 347 352 0993

Nothing in this policy limits any consumer rights that cannot legally be excluded.